سياسة الخصوصية

Privacy Policy

At Naturys Egypt, a platform operated by Infinity Medicals Instruments Co. (Commercial Register No. 63132, Tax ID: 428-577-148), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase, in compliance with the Egyptian Personal Data Protection Law No. 151 of 2020.

1. Information We Collect

To provide you with our products and services, we may collect the following types of information:

Personal Information: This includes your name, email address, phone number, shipping and billing addresses, and payment details when you register an account or place an order.
Non-Personal Information: We automatically collect data such as your IP address, browser type, device information, and browsing behavior on our website to improve our user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders, including processing payments and arranging shipping.
To communicate with you regarding your order status, returns, and customer support inquiries.
To improve our website functionality, product offerings, and customer service.
To send you promotional emails and marketing communications (only if you have opted in to receive them), which you can unsubscribe from at any time.
To comply with legal obligations and protect our legal rights.

3. Data Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties under the following circumstances:

Service Providers: We share necessary information with third-party vendors such as payment gateways and shipping couriers strictly for the purpose of fulfilling your orders.
Legal Requirements: We may disclose your information if required by law, court order, or governmental regulations.

4. Data Security

We implement strict security measures and utilize industry-standard encryption protocols (such as SSL) to protect your personal and financial data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Your Data Rights

Under applicable data protection laws, you have the right to:

Request access to the personal data we hold about you.
Request corrections or updates to any inaccurate or incomplete information.
Request the deletion of your personal data from our records, subject to certain legal exceptions (e.g., maintaining transaction records for tax purposes).

6. Cookies

Our website uses "cookies" to enhance your browsing experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, but this may affect certain functionalities of the website.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:
Email: info@naturysegypt.com
Phone: +201033742994
Official Address: 30 Al-Mubtadayan St., 6th Floor, Unit 65, Sayeda Zeinab, Cairo, Egypt.